About Northgate
One team from the first visit to the tenth year
We design, install and look after security systems for homes and large sites. The engineer who walks your plot is the one who signs off the plan, and our own crew does the work.
12
years on the job
640+
sites handed over
9,800
cameras we look after
24/7
support line
Who we are
We started as network engineers
Northgate began by building networks for warehouses and plants. Cameras were one more thing on the cable, and too often the thing that failed first. So we started designing security the way we design networks: every fault visible, every fix logged, nothing left to guesswork.
Today the same approach protects private homes and sites with hundreds of cameras. The size changes. The rule does not: a system is only finished when it can tell you what is wrong with it.
How we work
Four rules we do not bend
We see the site first
No quote from a photo. An engineer walks the plot and the price is fixed after that visit.
Our own crew
The people who install are on our staff. No subcontractors you never met.
Tested on your site
Before handover we cut the power, pull a cable and trip every sensor, with you watching.
We stay after handover
Every system reports its own health, and we answer when it asks for help.
The team
The people you will actually meet
A small team on purpose. You get direct numbers, not a ticket queue.
Daniel Mercer
Founder, lead engineer
Sofia Kane
Head of design
Arthur Reyes
Installation crew lead
Lena Novak
Support and maintenance
Licences
Paperwork your insurer will ask for
Copies come with every handover pack, together with the as-built plan and the test report.
Security installer licence
State registered
ISO 9001 quality process
Audited yearly
Fibre splicing and testing
Certified engineers
Work at height
Whole crew trained
Public liability insurance
$2M cover
Meet the engineer on your site
The first visit is free. You get a coverage plan and a fixed price within two working days.
Book a site visit