How it works

What happens after the cameras go up

A camera system is only as good as the day something fails. Ours runs a test every night, tells you what it found and lets us fix most things without a visit. Here is the whole cycle.

The night test

Every night the recorder tests itself

At two in the morning the recorder checks every camera, disk, cable and battery and writes a log. A frozen camera is restarted, a filling disk is flagged. By seven you have a one-line summary, and so do we.

The lights went out, the cameras did not

The recorder and the cameras run from a battery for about an hour. The console notes the switch, and if the power is still off at dawn we call you.

A camera froze at two in the morning

The night test noticed the stream had stopped, cut power to that port for five seconds and brought the camera back. Nine seconds of picture were lost and nobody left their bed.

A disk started to fail

The recorder saw the error rate climb weeks before the disk died. A replacement went in on a planned visit, and the archive never had a gap.

Getting it built

Three visits from one team

Each visit has one job and leaves you with something to keep: a plan on paper, a system that runs, and a handover pack with every camera named.

01

Walk-through and plan

We walk the site with you and turn what worries you into camera positions on a plan. Coverage, blind spots and the price are settled on paper before anything is ordered.

02

Two routes to every camera

On large sites cameras are grouped by zone, and each group has two cable routes back to the recorders. One cut line does not take a zone off the screen, and the console shows which route is live.

03

Fitting day and handover

Cameras go up, cables are hidden, the recorder and the battery are tested. At handover we walk you through the console camera by camera and set who gets which alert.

The console

The duty manager’s view

Live tiles, alerts with a place and a frame, and a health line for the system itself. Open a camera below to see what an alert looks like.

DemoNorthgate Console6 cameras · recording · archive 30 days
LIVE3 alarms tonight5/6 online21:48:05

Cameras

Open any camera to see its event. Red needs you, grey means a quiet night.

System health

Cameras5 of 6 online
Disk41 % used · 30 days kept
BatteryMains · UPS 100 %
RoutesBoth cable routes live
Night test02:00 · 1 fault cleared
Last visit12 May · planned

CAM 05 · Loading yard

Alarm

Someone in the yard after closing

01:17 tonight · Loading yard

Closed after 22:00
REC · CAM 0501:17:00

What you see

  • A line drawn on the frame marks the closed area
  • Movement outside it is ignored
  • Inside it the tile turns red and a card goes out

Tonight's log

Demo data. The property, the cameras and the events are invented to show how the console reads.

Fewer visits

Every trip we skip is money you keep

Call-outs, not cameras, are what a security system costs over ten years. So we built ours to be checked and fixed from our desk first and visited second.

Across our sites most tickets are closed remotely. The rest are bundled into a planned visit instead of an emergency one.

What is inside

The parts that keep it quiet

Works offline

Recording, alerts and the night test run on site. The internet is only needed to reach your phone.

Battery backup

About an hour of recording and alerts when the mains fail, with the switch written to the log.

Restart from the desk

A frozen camera or a stuck port is power-cycled remotely, most often by the night test itself.

Disk health

Error rates and free space are tracked, so a disk is replaced before the archive has a gap.

Alerts that name the place

Person at the back door, car at the gate. Each alert names the place and attaches a frame.

A morning summary

One line at seven o’clock: what the night test found and what it did about it.

Want to see it on your site?

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