All services
After handover
Maintenance
A night test on every recorder, most fixes done from our desk and planned visits that keep the system in shape.
From $90 a month
exact price after a free site visit
What is included
Everything a quiet night needs
A night test on every recorder
Most fixes done from the desk
Planned visits, not emergency ones
A named engineer for your site
How the work goes
Three steps, one engineer in charge
Health check of what you have
We test every camera, disk, power supply and link, and give you a written report of what is fine and what is not.
Connect to remote monitoring
The system starts checking itself every six hours and reports faults to our engineers before anyone on site notices.
Fix remotely, visit on schedule
Most faults are solved the same day without a visit. The rest are planned around your operation, with parts already in hand.
A test you never have to ask for
Every night the recorder checks each camera, disk, cable and battery and writes the result to its log. You hear from us only when something needs a decision.
Fixed before you notice
A frozen camera, a filling disk or a stuck port is usually cleared from our desk, often by the night test itself, before anyone on site has noticed.
A named engineer
One engineer knows your plan and your history. Planned visits clean the lenses, test the battery and swap parts the log has flagged.
In numbers
Measured after handover, not promised before
83%
of faults fixed without a visit
99.8%
recording uptime over the last year
4 h
average response to a fault
FAQ
Questions we hear before every project
Anything else? Ask the engineer at the site visit. It is free and does not oblige you to order.
Do you maintain systems you did not install?
Yes. The health check tells us and you what condition it is in, and the plan starts from there.
What does the monthly fee include?
Remote monitoring, unlimited remote fixes, two scheduled visits a year and priority for urgent call-outs. Parts are quoted separately.
How fast do you react to a fault?
The system reports it within minutes. An engineer looks at it within four hours in working time and the same day for urgent faults.
Can we cancel?
Any time with one month of notice. The system keeps working, it just stops reporting to us.
Start with a free site visit
An engineer walks the site with you and leaves a coverage plan with a fixed price. The plan is yours to keep.
Book a site visit